1. Introduction

This Privacy Policy (“Policy”) governs the collection, use, storage, and disclosure of personal and non-personal information by Eddinancial Technology Solutions, trading as “Adaptive Risk And Cyber Defence” (hereinafter referred to as “ARCYD,” “we,” “us,” or “our”), through our website, www.arcyd.com, and its subdomains (collectively referred to as the “Site”). This Policy applies to all visitors, users, and customers (“you” or “your”) who access or use the Site or engage with our cybersecurity and financial services.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Policy. If you do not agree with this Policy, you must immediately cease accessing or using the Site and our services. By accessing or using the Site, you acknowledge that you have read, understood, and agree to the terms of this Policy. If you do not agree with this Policy, you must immediately cease accessing or using the Site and our services.

2. Scope of Policy

This Policy applies to all information collected through:

• The Site, including its subdomains;
• Any third-party platforms or applications integrated with the Site;
• Communications between you and ARCYD, including email, chat, or other electronic correspondence;
• Offline interactions, such as phone calls or in-person meetings, where personal information is collected.

This Policy does not apply to information collected by third-party websites, services, or applications that may be linked to or accessible from the Site. We encourage you to review the privacy policies of such third parties before providing any information to them.

3. Information We Collect

We may collect the following types of information:

3.1 Personal Information

Personal information refers to any data that can be used to identify you directly or indirectly. This may include, but is not limited to:

• Full name;
• Contact information (e.g., email address, phone number, mailing address);
• Professional details (e.g., job title, company name);
• Financial information (e.g., bank account details, payment card information);
• Government-issued identification numbers (e.g., Social Security Number, Tax Identification Number);
• Authentication credentials (e.g., username, password);
• Any other information you voluntarily provide to us.

3.2 Non-Personal Information

Non-personal information refers to data that cannot be used to identify you directly. This may include, but is not limited to:

• Browser type and version;
• IP address and geolocation data;
• Device information (e.g., operating system, hardware model);
• Usage data (e.g., pages visited, time spent on the Site);
• Cookies, web beacons, and other tracking technologies.

4. How We Collect Information

We collect information through the following methods:

• Directly from You: When you register for an account, submit forms, or communicate with us.
• Automatically: Through cookies, log files, and other tracking technologies when you interact with the Site.
• From Third Parties: Such as business partners, service providers, or publicly available sources.

5. Use of Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our cybersecurity and financial services;
• To process transactions and manage accounts;
• To communicate with you, including responding to inquiries and sending service-related notices;
• To personalize your experience on the Site;
• To conduct research and analysis for business development;
• To comply with legal obligations and enforce our terms and conditions;
• To protect the security and integrity of the Site and our services.

6. Disclosure of Information

We may disclose your information to the following parties under the specified circumstances:

• Service Providers: Third-party vendors who assist us in operating the Site and delivering our services.
• Business Partners: Entities with whom we collaborate to offer joint services or promotions.
• Legal Authorities: When required by law or to protect our rights, property, or safety.
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

7. Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: To request a copy of the information we hold about you;
• Correction: To update or correct inaccurate information;
• Deletion: To request the deletion of your information;
• Restriction: To limit the processing of your information;
• Portability: To receive your information in a structured, commonly used format;
• Objection: To object to the processing of your information for specific purposes.

To exercise these rights, please contact us using the information provided in Section 12.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ. We will ensure that such transfers comply with applicable laws and that your information remains protected.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.

12. Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at:
Eddinancial Technology Solutions
Trading as “Adaptive Risk And Cyber Defence”
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Mailing Address: [Insert Mailing Address]

13. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Policy on the Site and updating the effective date. Your continued use of the Site after such changes constitutes your acceptance of the revised Policy.

14. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the Republic Of Zimbabwe, without regard to its conflict of law principles.

15. Severability

If any provision of this Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.